At ShelaKem.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services. Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
We may collect the following types of information when you use our website:
a. Personal Information
- Name
- Email Address
- Phone Number
- Address (if applicable)
- Payment Information (if applicable for purchases)
b. Non-Personal Information
- Browser type and version
- Device type
- Operating system
- IP address
- Pages visited and time spent on those pages
- Referring website or source
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process transactions or fulfill orders
- To respond to customer service inquiries and support requests
- To send newsletters, updates, or promotional materials (if you have opted in)
- To improve our website and services
- To monitor website activity and trends
- To comply with legal obligations
3. How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:
- With third-party service providers who help us with operations like payment processing or email marketing.
- If required by law, such as to comply with a legal obligation or protect our rights.
- In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are placed on your device to collect information about your browsing activity. You can choose to disable cookies through your browser settings, but doing so may impact your experience on our website.
6. Your Choices
You have the following choices regarding your personal information:
- You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any promotional email.
- You can request access to, correction of, or deletion of your personal information by contacting us at [Insert Contact Information].
- You may also disable cookies via your browser settings, although this may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us at:
Email: support@shelakem.com